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Assurance comprise chez Haffner normalement !


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écrit par Ralph le 18 septembre 2003 14:52:03:

en réponse à: Re: J'ai un nom et un téléphone si cela peut t'aider écrit par jojopointcom le 18 septembre 2003 12:24:04:

Bonjour

Desole d apprendre cette mesaventure , j ai recu ma Sinn 157 via Haffner
Quand j ai passé l ordre d achat via cb j ai beneficié d une assurance
offerte/comprise dans le prix proposé Haffner
ce service est assure par The Trusted Shops guarantee
Haffner y est affilié, des ma commande j ai recu un mail de cette
compagnie voir ci dessous le copie coller
avez vous beneficié de cette assurance
cordialement
Raphael

Guarantee Number: TS1-6905xxx
Valid from: 23 August 2003
Valid until: 29 October 2003
Online shop: Uhren Häffner
Total order price: EUR 790.00

Hello RAPHAEL Lxxxxx,

The Trusted Shops guarantee covers you against non-refund up to a maximum purchase price of EUR 10000 per Customer, month and Online Retailer:

Non-delivery of goods
---------------------
If you do not receive your goods by 23 October 2003, file your complaint with Trusted Shops by 29 October 2003 at the latest (http://www.trustedshops.de/en/consumers/service_en.html). If you do not receive a refund from the online shop within 30 days after reporting the problem, Gerling will refund your money according to the guarantee conditions.


Return of goods
---------------
If you return the ordered goods, please adhere to the return policy of Uhren Häffner. You must register for your refund of the purchase price at Trusted Shops by 29 October 2003 at the latest (http://www.trustedshops.de/en/consumers/service_en.html). Please be sure to keep your postal receipt as proof of return. If you do not receive a refund from the online shop within 30 days after this registration, Gerling will refund your money according to the guarantee conditions.

If your complaint is in connection with an unauthorised online purchase made at one our certified shops using your credit card, Gerling will refund the deductible up to a maximum of 50 Euro.

Thank you for placing an order with a Trusted Shops member.

Sincerely,
Your Trusted Shops Team

Trusted Shops GmbH
Im MediaPark 8 / KölnTurm, 50670 Cologne, Germany
Tel. ++49 (0)221 - 7 75 36-77
Fax ++49 (0)221 - 7 75 36-89
e-Mail service@trustedshops.com

You can review and print the Conditions for the Trusted Shops guarantee by Gerling at http://www.trustedshops.com/en/consumers/conditions_en.html.




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